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Since the announcement went live yesterday about the Google Marketplace , we’ve had a number of companies come to us about how its applications will fit with the service. We’ll do a fuller look at these companies this week but for some immediate perspective we decided to take a look at Zoho , a service that competes with Google Apps. So it is it interesting that the company joined Google Apps Marketplace in its launch. Sponsor Buy why would Zoho offer its applications to integrate with Google? Yes, the companies compete. But Raju Vegesna of Zoho says that it is far more important to complement Google Apps. Over the past few years the company has worked to make it simple for Zoho customers to use its services in tandem with Google Apps. Zoho offers Google Sign-in, Google Apps Sign-in and recently it integrated with Google Docs. Vegesna gave us three reasons why Zoho decided to be part of the launch. His perspectives should provide some insights about the symbiotic relationship Google Apps Marketplace will foster. Extending The Relationship For many developers, integrating with Google Apps represents a significant business opportunity. Google announced at its launch that it passed the 25 million customer mark over the weekend. Vegesna: “First, we have 50% more apps than Google, especially on the business side (CRM, Project Management, Web Conferencing etc). This means, these additional apps can really complement Google Apps. Google has over 20 million users on G Apps and our Business apps can be sold to those customers. ” Google Dominates The Landscape To play in this era, you have to play with Google. They dominate as much as any company has in the past 30 years. The domination in large part is now solidified by its investment in its cloud infrastructure. Vegesna: “Second, we understand that this is going to be a Google dominated eco-system (IBM dominated Mainframe era, Microsoft dominated PC era and Google will dominate the web era) and we wanted to be an important player in this web era. We talked more about this here and here .” A Platform Built On Email, Not CRM Yesterday, we touched on why the marketplace makes sense for companies standardized on Google Apps. With all the contacts in one place, people can add applications to fine tune Google Apps. Does a company start with the same foundation if the platform is built on CRM? Vegesna: “Third, when someone builds a platform, email is a great app to build the platform around, rather than CRM (which salesforce did). We think it’ll be a good and succesful platform for online apps which will move the web app momentum forward and we want to be a key player (the same way Adobe was a key player in PC era).” For more about the Zoho integration: Discuss

Google just launched a new Google Labs product for Google Reader: Google Reader Play . Reader Play is a new, highly visual way to browse your Google Reader subscriptions that is somewhat reminiscent of Google’s Fast Flip . It replaces the busy Google Reader interface with an interface that focuses on a single story. Whenever a post includes videos or images, Play with highlight these and give you the option to read more of the text as well. This new interface allows you to browse through the feeds you already subscribe to, but Google Reader Play also emphasizes Google Reader’s ability to recommend items from around the web for you based on your preferences. Sponsor Big on Recommendations As Google notes, Play will learn from your preferences, based on the articles you read and “like.” You can also choose from a set of categories (tech, entertainment, arts, business, etc.) and Google Reader will create a personalized stream of items just for you. According to Google, Play uses the same algorithm as the Recommended Items feed in Google Reader. Play will even work if you don’t have a Google account. While you can’t star, like or share items, you can still browse interesting posts based on the categories you choose. This should make it a good tool for those users who don’t want to go through the effort of setting up a feed reader and subscribing to hundreds of different feeds. Get Started To use Google Reader Play, just head over here or look for “View in Reader Play” in the folder settings in Google Reader. You can switch stories by using your arrow keys or choose the slideshow mode that will automatically forward to the next story after a few second. Discuss

Microsoft Outlook has historically been at the heart of document-based environments that for many years have ruled the enterprise. But the walls that have guarded this document-based world are crumbling fast. Outlook is now more than a message center. It is becoming a collaborative space where the lines between Google Docs and other social applications start to blur. Sponsor Three extensions exemplify this trend. These services are quite similar. Xobni has the longest track record. it started as a consumer-based service, gaining a following for its search capabilities in Outlook. Search is Outlook’s inherent weakness. Neither DocVerse nor Harmony have deep search capabilities like Xobni. That may only be a temporary issue for DocVerse. Last week, Google announced that it had acquired DocVerse. We expect that will in some way translate into better search in the weeks and months ahead for the DoVerse service. Harmony Harmony is the newest of the group. The Mainsoft service is a mash up between Google Docs and Outlook. It also puts SharePoint directly into Outlook. Like most Outlook extensions, Harmony pulls Google Docs or Sharepoint into an Outlook sidebar. The service is intended to ease attachment overload by creating a central place where people can access Google Docs. It’s a drag and drop environment that allows people to drag email attachments into the Harmony sidebar. A document may also be dragged into an email where it appears as a link for the recipient. The recipient may access the document by signing into their Google Docs or Google Apps account. The service is now available as a free download. It is compatible with Sharepoint 2007 and Sharepoint 2010. It will be available later this year as an extension for Microsoft Office. DocVerse DocVerse plays a similar role to Harmony. The service synchronizes in the Outlook Sidebar. The widget associates a link to the document that is getting the edit. Every modification is synced. When multiple people work on a document, the updates are made through the plug-in and versions are stored online. Xobni Xobni provides what Outlook really needs. Great search. It will search Outlook and external social networks and third party applications to get a fuller profile of the contact. In November, the company released Xobni Enterprise . The service gives I.T. administrators the ability to deploy and manage the plugin across the enterprise. it also offers integration across services such as Salesforce CRM and Sharepoint. Outlook Has Come A Long Way The old days are over for Outlook. It’s now entering an era where the degree of collaboration will center around a hyperlinked environment more so than document-based systems. The enterprise is becoming more web-oriented and Outlook is no exception to the change. Discuss

Phonebooth.com , a VOIP service for individuals and small businesses, just launched a free version of its service. Phonebooth, just like Google Voice and Ribbit Mobile , provides its users with a free local phone number that can be forwarded to any cell phone and landline. Phonebooth also offers voicemail transcriptions. What makes it stand out from it competitors, however, is that it offers an auto attendant feature that allows you to route callers to different employees. Sponsor It’s worth noting that Bandwidth.com , the company behind Phonebooth, has been providing infrastructure services to other VOIP services, including Voxeo and Yext, for more than three years. The company’s VOIP network delivered almost 4 billion minutes in 2009. Bandwidth began a beta test of the paid version of Phonebooth.com last year and now has over 1,000 customers. Features in Phonebooth’s free version : Free local phone number for your business Includes an auto attendant (Press 1 for Sales, Press 2 for Support…etc.) Unlimited extensions for your employees or partners Read your voicemail, with VM-to-email & text transcription 200 free minutes of inbound calling (6¢ additional) Includes new Contact Us Plus feature A Free VOIP Service that Will Grow With You Starting today, Phonebooth will offer a free service geared towards individuals. The company also announced the general availability of its $20/month/user option, which offers a fully featured phone system in the cloud. One of the advantages of using Phonebooth over similar services like Google Voice or Grasshopper is that the company allows users to upgrade their phone system over time. Once your company outgrows Phonebooth’s basic plan, you can easily switch to a higher-end phone system (Phonebooth on Demand) with hardware IP-based phones. Phonebooth’s users will be able to choose local numbers from virtually everywhere in the U.S. (the service us U.S.). Sadly, though, there is no way to make your Phonebooth number appear on the caller ID for outgoing calls from your landline or cell phone. Phonebooth doesn’t currently offer any mobile apps, though the company told us earlier today that mobile apps are definitely on Phonebooth’s roadmap. Contact Plus Widget In addition to the free VOIP service, Phonebooth is also launching a new widget for small businesses – Contact Us Plus – that allows potential customers to use Phonebooth’s VOIP service to initiate a call right from the website. In addition to initiating phone calls, the Phonebooth widget can also feature additional contact info (Twitter account, email etc.), as well as your address and a map. Phonebooth’s users can also opt to show phone numbers for different departments in their company in the widget. Discuss

It never ceases to amaze me how many high-tech industry elites get ensnared in every Twitter phishing attack. (See our November story 7 High-Tech Twitter Users Who Fell for Phishing Scams ) This evening Twitter announced that a new program will intercept links sent out by Direct Message and through email , checking to make sure they are safe. Phishing prevention is no small matter. Twitter’s is a good move but a lot more is needed all over the web. If we want a transactional developer ecosystem of distributed identity and portable user data, there are both user education and technical changes that need to be made. Sponsor I don’t mean to be pedantic about this, but here’s my take on the subject. It’s only because there is a big developer ecosystem creating interesting new services on top of our Twitter identities that any of us would ever consider logging in to Twitter while on another website. That ecosystem is great, and it’s the kind of thing that an interconnected web that leverages portable user data would be filled with. But if user data is a form of currency and even people who are professional technology analysts (paid hundreds of dollars an hour for their technology advice – and many of these people are falling for Twitter phishing scams) – if even these people can’t tell the difference between a good transaction and a bad one, then what does that say for the future of distributed developer ecosystems and data portability? Apparently, though, fooling people these days into handing over their Twitter login through an unsafe transaction is like taking candy from a baby. It’s really easy. That’s a failing of user education and of the design of distributed authentication transactions, isn’t it? (Though it’s tempting to blame the users who fall for it, it really is!) Remember when debit and credit cards were first introduced and many people didn’t trust them? Aren’t you glad we figured out how to make that work? Similarly, we need a combination of user education (don’t give out your credit card number to random people who call you on the phone) and practical measures – credit card transaction receipts have two copies, your copy is the one with the full number printed on it – take it with you. Little things like that and more made plastic a viable platform for commerce. Distributed online identity needs similar measures taken. You know what also doesn’t help? People who try to be helpful by urging users to not even click on phishing links. It’s not like these are mysterious poisonous substances that will kill you if you touch them. Go ahead and click on them! Just don’t give the resulting spoof pages your username and password. That’s the problem! It’s early days in all of this and more moves like Twitter’s tonight will be needed. For the good of user security but also for the good of all the innovation this web has the potential to deliver. Discuss