Ideas and reviews for websites, film, business, products, and designMicroblog your ideas and be discovered

The Blackberry just doesn’t seem to have the luster it once did. Today, it had another nationwide outage. According to Data Outage News: “A number of users are reporting and an escalated RIM tech support call has confirmed data issues affecting WiFi devices NOT connected to a WiFi network. The outage is sporadic and issues are confirmed on at least on Verizon and T-Mobile on both US east and west coasts. Again, if you are connected to WiFi, you likely won’t notice any problems until you are out of WiFi range. This is not affecting ALL WiFi users, the reports are sporadic, but across all carriers, BIS and BES included.” Sponsor What’s going in with the Blackberry? Once the enterprise stalwart, it is now looking like a struggling behemoth. Its interface almost seems antiquated. An analyst group is now saying the iPhone is expected to beat out the Blackberry in 2011 for the number one spot. And now we have another outage. Twitter users are all over today’s outage. Some people are saying their service has been out since the morning. There have been some reports that the outage is international in scope. The last Blackberry outage came in December . Reported outages also came in 2007 and 2008. Blackberry has been facing a lot of of market pressure. The iPhone, the Android and the upcoming Windows Phone 7 Series all present challenges to the Blackberry. A report by Trefis shows the iPhone beating out the Blackberry by 2011. The iPhone’s surge into the business community is a major reason for it overtaking the Blackberry. A Trefi analyst write in Forbes : We expect Apple’s market share to overtake that of RIM by 2011, and for Apple and RIM to have 11% and 8% market share, respectively, by the end of Trefis forecast period. We believe sales of the iPhone will eventually outpace BlackBerry sales for the following reasons: 1. Apple’s ecosystem of consumer products (Macs, iPad, Apple TV) and services (iTunes, iPhone apps) make the iPhone a more attractive phone for many consumers compared to the BlackBerry 2. End of AT&T exclusivity will give Apple’s iPhone wider distribution in the US (comparable to BlackBerry distribution) 3. iPhone is making inroads with business customers that have traditionally preferred the BlackBerry Discuss

The news that Google is buying DocVerse is now official. The reasons why Google bought this small company can be learned by taking a look at the people who started this small company out of Seattle. Shan Sinha and Alex DeNeui worked at Microsoft before launching DocVerse in 2007. Sinha ran product strategy for Sharepoint and SQL, 1.6B and $3.0B products, respectively. DeNeui served as program manager on the SQL Server Strategy Team and the program manager for the WinFS ISV Team. Sponsor The two have built a strong company that will help Google in its battle with Microsoft. Sinha and DeNeui know Microsoft products. They know the Microsoft processes and its culture. DocVerse understands the challenges of working on deeply collaborative technologies. That’s a goal for Google as it continues to develop Google Apps. The DocVerse application installs a lightweight plug-in that is installed in the background of the user’s machine. The plug-in opens a widget in the document sidebar that includes a unique link. Any time a user makes an update to a Microsoft docment, the plug-in syncs the web page that is associated with the document. Every modification gets synced. When multiple people work on a document, the updates are made through the plug-in and versions are stored online. Syncing will become increasingly important for companies as more of the workforce uses smartphones. Google does a good job with email synchronization. But enterprise collaboration tools have a higher level of complexity. Co-editing, for instance, has to carry from the PC to the mobile device among mulitple users. Interestingly, Jive Software uses the DocVerse functionality for their product add-on: Jive Connects for Microsoft Office. The competition is getting fierce in the enterprise space. We wonder how this competition will affect the DocVerse relationship with Jive. Discuss

For entrepreneurs trying to form a startup, one of the first challenges they face that persists throughout the businesses life is how to find and keep talented partners and employees. From finding that first co-founder to finding the prolific programmers to fill your ranks later down the line, talent acquisition is always a major step in any business. Just look at some of the deals that have gone down in the Valley; Facebook didn’t buy FriendFeed for their technology, that deal was mostly about getting FriendFeed’s talented employees on the Facebook team. Sponsor A new book from author David Russo, 17 Rules Successful Companies Use to Attract and Keep Top Talent: Why Engaged Employees Are Your Greatest Sustainable Advantage , seeks to make this process more clear for businesses. Russo is the CEO of Eno River Associates, Inc., which is a consulting service that helps business executives build better team relationships. Their portfolio of clients includes American Express, Johnson & Johnson, and the CIA. With his new book, Russo outlines the key strategies he has learned over the years as a consultant and human resources executive that has helped him and others create winning teams. The book doesn’t waste any time getting into its 17 rules; after a brief introduction the entirety of the book consists of one chapter per rule. The rules cover a broad base of topics, including the more straightforward rule #4, “Provide Ample and Appropriate Resources,” to the more abstract rule #12, “Understand Human Capital.” One of the key rules that sticks out to me is #3, “Cultivate Leadership, Not Management, and Know the Difference!” “Whereas managers administrate, leaders have the power to influence, to motivate, even inspire, and those are distinctly different traits,” writes Russo. “Indeed, true leadership is the ability to display attributes that make people want to follow.” Russo points out that leaders need to have passion, vision, and energy, as well as recognize that each employee has value to the success of the business. He likens this value to a tight end in a football game running “a crisp pattern” and distracting the defense despite knowing before the play that he’s not going to be the ball carrier. Another rule which will likely strike a chord with the startup culture is #10, “Make Room for Fun in the Workplace (Nurture Lightheatedness/Levity).” Anyone who has seen the popular workplace movie “Office Space” knows what a bland work environment can do to employees spirits, but I don’t think we have to worry about startups not having enough fun on the job. Aside from being passionate about the job they’re doing, most startup employees are probably used to everyday being “casual Friday” and taking a brain break in a game room. Granted, not every experience is like this, but we all know that many startups are a very relaxed environment, which Russo says is very important for attracting skilled employees and keeping them happy. Other important rules Russo includes on his list include knowing how and when to “cheerlead,” acknowledging and rewarding efforts and contributions, and the lastly, telling the truth. While this book isn’t aimed directly at startups, young entrepreneurs looking to lead their team to success should certainly take a look at this book. One of reasons I would suggest it is that at times, young entrepreneurs who have little or no workplace experience are suddenly thrust into a CEO role. If your company takes off, you might be in charge of a lot of people very quickly, and this book will certainly help keep them happy. Disclosure: A review copy of 17 Rules was provided to ReadWriteWeb by Pearson Education, Inc. Photo by Flickr user madebytess . Discuss

A ReadWriteWeb Guide Social media? Oh, please. Some of these sessions are so 2009. How can you have any fun at SXSW this year if you can’t see any real innovation. If space shuttles, cyborgs and technological singularity are what make you bleep and bloop, you’re going to love these ten events at SXSW Interactive 2010. At the very least you’ll get to share beer with a few cool hardware hackers, learn more about lunar exploration or get involved with a crowdsourced science project. Sponsor This is part of a series of ReadWriteWeb guides to SXSW Interactive 2010. If this guide isn’t your cup of tea, be sure to check back for more information soon! Dorkbot “Think of it as a science fair with free beer. Ample doses of electricity, tomfoolery, mayhem, makers and music combine to form one exquisite geek talent show. Sponsored by SXSW Interactive, the International Game Developer’s Association of Austin, Mr. Data, Ricochet Labs and the Digital Media Council. ” A Touchy History of the Future “We pinch it, tap it, shake it and poke it. We’re so enthralled with finally getting to touch our products. But there’s so much more to direct manipulation than just tapping it with our fingers! Let’s explore some progressive interaction models that go beyond touch and into movement, infrared, wearable computing, sound and ambient data to really give us an idea of what our immersive interactive future may hold and how we might curate that future now.” And this wasn’t the only session we found exploring futuristic interfaces! Check out Beyond Scifi: Design For Surfaces and Big Screens , No Touching! Truly Invisible Interfaces and That Game Feels Nice: Tomorrow’s Touch Interfaces , too. How SciFi Shapes the Internet First things first, we look back in the past to see how our forward-thinking forbears imagined the future. “What if Rod Serling had a blog? Would Alfred Hitchcock Tweet? These great producers and directors brought suspense and irony to the popular medium of the time; television. How did their work shape the minds of the young people of the time who would grow up to create ‘our’ Internet?” Is the Brain the Ultimate Computer Interface? “Will we be able to jack into the brain and upload helicopter instructions, like in The Matrix? We already have the technology to control a prosthetic arm or Twitter with thoughts alone. Dishes of neurons can control a robot. And scientists have created a working artificial memory chip in rats.” Moon 2.0: The Outer Limits of Lunar Exploration “Space sector representatives will discuss how the use of web and mobile technologies create opportunities for participation in future exploration of the Moon. The panel focuses on how X PRIZE, NASA, commercial space companies, and others generate greater interaction and interest in Moon missions using collaborative platforms and social media.” Doing it Wrong: Recently Possible Technology “Like ninjas battling on stage, Bre Pettis and Tal Chalzin will volley projects demonstrations back and forth. From guitar player robots to machines that vomit plastic skulls, the presentation will include a mix of projects they’ve worked on and that have been worked on at the GarageGeeks, NYCResistor and beyond. This presentation will both thrill and repulse you with the possibilities that have recently emerged in the DIY hacker technology space.” Museum of Digital Art Showcase “The Austin Museum of Digital Art presents a party featuring live electronic music and visual art. Expect video projections, interactive installations, and a Laptop Battle with musicians competing to outperform one another in a series of elimination rounds. Free for SXSW Interactive badgeholders.” Here Are Lions: The Cartography of the Future “A new breed of maps is revealing breakthroughs in our understanding of biology, neuroscience, ecology and the physical world. We can now map not just physical geographies, but also genomes, neural pathways, emotions, social networks and ideas. These new maps reveal how society will change over the next twenty years.” Open Science: Create, Collaborate, Communicate “From discovering galaxies to folding proteins: how to actively contribute to science. Science projects are harnessing open collaboration to further discovery and exploration. As a result, citizen science is witnessing a renaissance. The panel will discuss how you can get involved and challenges faced in making science open.” With Spacehack ’s Ariel Waldman. Zero Waste: The Future of Green “Innovation, global warming, and green technology are all pushing in the same direction: zero waste. This concept is in practice in several cities (including Austin) and will soon be in yours. Learn about the current, future, and upcoming needs of this movement and how technology is playing a vital role.” Those are our SXSW Interaction recommendations for futurists of all stripes. If you’ve got suggestions or feedback, let us know in the comments! See you in Austin, folks! Discuss

Google Street View has made a few headlines at RWW lately – once for getting itself into hot water in Europe and once, notably, for bringing Street View’s photo-tour features into retail outlets . Now, we’ve learned that Street View will also begin to feature user-submitted photographs. According to a recent Google Lat Long blog post , “We began integrating user photos into Street View last year. User photos allow you to view locations from entirely new perspectives, whether through the eyes of a talented photographer with a knack for capturing architectural detail, or simply taken from locations we couldn’t get to… We’re making it easier to navigate through these images in a way that should feel similar to how you’re used to exploring within Street View.” Sponsor Users can submit pictures from Picasa, Panoramio and Flickr that show different views, times of day or pedestrian-only areas. Here’s an example of what the interface looks like; the square in the top right corner indicates there are user-submitted images for that area. And here is the photo navigation interface. Users can also navigate through photos using new click-and-drag controls to see images from nearby areas, or different angles or crops of the same area. Some have speculated that Google has chosen to highlight and integrate this feature because of competition with Bing. The Next Web recently called Microsoft’s Photosynth, a similar product launched in 2008 and integrated into Bing Maps, “the killer app of the Bing suite” that differentiates Bing from Google in a positive way. “The feature,” wrote Jacob Friedman , “displays collections of photos stitched together into a panorama The results, to put it bluntly, can be spectacular.” While Google’s offering may not have the 3D-esque quality of Photosynth, allowing for more creative images and photos from a larger geographical area to be shared in Street View is a smart move for the company. Let us know what you think in the comments. Discuss